Project Description

Attention all commercial and Domestic Cleaners!

Download Course Guide PDF

Attention all commercial and Domestic Cleaners!

  • Do you work as a commercial or domestic cleaner and want to start your own business or even grow your existing cleaning business?
  • Do you want to compete for bigger contracts or tenders?
  • Do you want a better understanding of infection control?
  • Or do you simply want that point of difference or an edge over the competition?

Then the CPP30321 – Certificate III in Cleaning Operations qualification is for you.

What is this course about?

The Certificate III in Cleaning Operations reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

Who should do it?

This qualification is suitable for anyone currently working as a domestic or commercial cleaner.

This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments.

The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

This qualification is suitable for an Australian traineeship pathway.

Learn new skills including:

  • Professional window cleaning
  • Pressure cleaning
  • Clean high touch surfaces
  • Clean and maintain amenities
  • Clean kitchen premises and equipment
  • Use hygienic practices for food safety
  • Participate in WHS hazard identification, risk assessment and risk control processes
  • Manage compliance for small business
  • Work safely at heights
  • Apply WHS requirements, policies and procedures in the construction industry

Offered as an RPL, you will be guided by our experienced trainers and assessors to obtain your qualifications.

Are there any entry requirements?

All participants must have a Unique Student Identifier (USI). To obtain yours, go to www.usi.gov.au and follow the prompts to create your USI.

How is it delivered?

Blended Delivery. A mix of both online and face to face learning.

Where is it?

Villawood Education and Skills development centre or another venue chosen by Best Option Training.

What do I get from it?

Upon successful completion participants receive a Certificate for CPP30321 – Certificate III in Cleaning Operations issued by Best Option Training.

To achieve this qualification, the candidate must demonstrate competency in:

14 units of competency made up of:

  • 5 core units
  • 9 elective units.

Up to 2 of the 9 elective units may be selected from any current Training Package qualification or accredited course, provided:

  • they contribute to a valid, industry-supported vocational outcome
  • maintain the integrity of the Australian Qualifications Framework (AQF) alignment
  • do not duplicate the outcome of another unit chosen to achieve the qualification.
Core units  
BSBOPS201Work effectively in business environments
BSBOPS304 Deliver and monitor a service to customers
BSBWHS211 Contribute to the health and safety of self and others 
BSBWHS332XApply infection prevention and control procedures to own work activities
CPPCLO3100Maintain cleaning storage areas
Elective units 
Group A: Interior and exterior cleaning
CPPCLO3101Clean carpeted floors
CPPCLO3102Clean hard floors
CPPCLO3103Clean and maintain amenities 
CPPCLO3104Clean high touch surfaces
CPPCLO3105Clean glass surfaces
CPPCLO3106Pressure wash and clean surfaces
CPPCLO3107Clean external surfaces
CPPCLO3108Clean window coverings
CPPCLO3109Clean fabric upholstery
CPPCLO3110Treat carpet stains
CPPCLO4104Restore water damaged structures and contents
CPPCLO4110Perform restorative carpet cleaning
CPPCLO4111Strip and seal hard floors
Group B: Residential and accommodation services
CPPCLO3111Clean rooms, furniture and fittings
CPPCLO3112Clean walls, ceilings and fittings
SITHACS003Prepare rooms for guests
Group C: Manufacturing and food processing services
CPPCLO3113Clean food handling areas and equipment
CPPCLO3114Clean specialised clean-room environments
CPPCLO3115Clean industrial machinery
SITHKOP001*Clean kitchen premises and equipment
Group D: Work organisation, health and safety
BSBESB405Manage compliance for small business
BSBWHS308Participate in WHS hazard identification, risk assessment and risk control processes
BSBWHS331Participate in identifying and controlling hazardous chemicals
BSBXTW301Work in a team
CHCDIV001Work with diverse people
CPCCCM2012**Work safely at heights
CPCCWHS2001Apply WHS requirements, policies and procedures in the construction industry
HLTAID011Provide first aid
HLTINFCOV001Comply with infection prevention and control policies and procedures
SIRXCEG008 Manage disrespectful, aggressive or abusive customers
SITXFSA001Use hygienic practices for food safety

**Prerequisite unit CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry

*Prerequisite unit SITXFS001 Use hygienic practices for food safety.

What do I need?

  • 100 points of identification
  • A pen
  • Closed footwear
  • High visibility shirt or vest
  • Students are required to have access to the internet and a computer with a webcam.

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Contact Best Option Training to learn more.