Project Description

Work in the warehousing and storage industry.

Download Course Guide PDF

What is this course about?

The TLI31616 – Certificate III in Warehousing Operations is a general qualification for the Warehousing and Storage Industry.

It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints.

Who should do it?

This qualification is suitable for anyone currently working in the Warehousing and Storage Industry.

Participants resources that are required 

All participants of Best Option Training are required to complete and Language, Literacy and Numeracy test to the level of the qualification.

All participants will need basic computer skills and access to wifi and a laptop or computer with a web camera, as all assessments are completed online.

Are there any entry requirements?

Participants should have a minimum of four years’ experience working in a relevant role, and must hold a current Construction Induction (White) Card and/or a Statement of Attainment for the unit of competency CPCCOHS1001A Work Safely in the Construction Industry.

All participants must have a Unique Student Identifier (USI). To obtain yours, go to and follow the prompts to create your USI. Enter your Unique Student Identifier (USI) (if you already have one) You may already have a USI if you have done any nationally recognised training, which could include training at work, completing a first aid course or RSA (Responsible Service of Alcohol) course, getting a white card, or studying at a TAFE or training organisation. It is important that you try to find out whether you already have a USI before attempting to create a new one. You should not have more than one USI. To check if you already have a USI, use the ‘Forgotten USI’ link on the USI website at

You are currently working on active construction projects

You have more than three (3) years’ experience in the building and construction industry (experience must be within the last ten (10) years)

You must be 15 years or older

How is it delivered?

Blended Delivery. A mix of both online and face to face learning.

Best Option Training purpose-built Education Centre in Villawood or you’re workplace

RTO Code 41246

Best Option Training cannot accept more than $1500 as a deposit. Best Option Training RTO number 41246

What do I get from it?

Upon successful completion participants receive a Certificate  for TLI31616 – Certificate III in Warehousing Operations issued by Best Option Training

To achieve this qualification, the candidate must demonstrate competency in:

19 units of competency made up of:

  • 3 core units
  • 16 general elective units from the general elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

Core units  
TLIF0001Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001Follow work health and safety procedures
TLIL1001Complete workplace orientation/induction procedures
General elective units 
BSBCUS301Deliver and monitor a service to customers
BSBWOR301Organise personal work priorities and development
TLIA3004Process receipt and delivery of containers and cargo
TLIA3010Coordinate goods to bond premises
TLIA3015Complete receival/despatch documentation
TLIA3016Use inventory systems to organise stock control
TLIA3017Identify products and store to specifications
TLIA3018Organise despatch operations
TLIA3019Organise receival operations
TLIA3024Organise warehouse records operations
TLIA3026Monitor storage facilities
TLIA3038Control and order stock
TLIA3039Receive and store stock
TLIB2001Check and assess operational capabilities of equipment
TLIB3002Test equipment and isolate faults
TLID0001Load and unload vehicles carrying special loads
TLID2010Operate a forklift
TLID2013Move materials mechanically using automated equipment
TLID3011Conduct specialised forklift operations
TLID3015Identify and label explosives/dangerous goods
TLID3023Use specialised liquid bulk gas transfer equipment
TLID3024Use specialised liquid bulk transfer equipment (gravity/pressurised)
TLID3027Prepare for transport of dangerous goods
TLID3031Rig load
TLID3033Operate a vehicle-mounted loading crane
TLID3035Operate a boom type elevating work platform
TLID3036Lift and move load using a mobile crane
TLID3040Control lift and movement of crane
TLID3043Shift loads using gantry equipment
TLID3044Shift loads using cranes
TLIE3002Estimate/calculate mass, area and quantify dimensions
TLIE3004Prepare workplace documents
TLIE3012Consolidate manifest documentation
TLIE3015Undertake rigger/dogger and driver communication
TLIE3016Estimate/calculate load shifting requirements for a mobile crane
TLIF0002Administer chain of responsibility policies and procedures
TLIF3003Implement and monitor work health and safety procedures
TLIF3004Organise work health and safety procedures in the workplace
TLIF3022Implement/monitor procedures when warehousing/storing dangerous goods/hazardous substances
TLIF3091Apply awareness of dangerous goods and hazardous materials requirements
TLIG3002Lead a work team or group
TLIJ3002Apply quality systems
TLIJ3005Sample, inspect and test products to specifications
TLIJ3006Implement grain protection procedures
TLIL3002Undertake employee payroll activities
TLIL3003Conduct induction process
TLILIC0003Licence to operate a forklift truck
TLILIC0004Licence to operate an order picking forklift truck
TLIO2021Follow security procedures when working with goods and cargo
TLIO3004Conduct control procedures for transferring explosives/dangerous/hazardous/high risk goods
TLIO3016Apply and monitor workplace security procedures
TLIP3015Document a records system
TLIP3016Identify and classify records to be captured
TLIP3019Provide records retrieval service
TLIP3020Sentence records
TLIP3021Undertake disposal program
TLIP3022Undertake movement of records
TLIP3023Destroy records
TLIP3026Maintain financial records in a small business
TLIU2012Participate in environmentally sustainable work practices
TLIU3011Implement and monitor environmentally sustainable work practices
TLIW2018Operate hand held air/power equipment for pallet production processes
TLIW2019Apply surface coatings using a spray gun
TLIW2022Manufacture pallets using automated methods
TLIW2024Dock boards using computer programmed machinery
TLIW2025Dock boards on mechanical feeds
TLIW3006Operate computerised mail and parcels sorting equipment
TLIW3007Code and coordinate video-coding operations
TLIW3008Carry out culler facer canceller operations

What do I need to bring?

  • 100 points of identification
  • A pen
  • Closed footwear
  • High visibility shirt or vest
  • Students are required to have access to the internet and a computer with a webcam.


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Contact Best Option Training to learn more.