Project Description

Become a qualified cleaner.

Download Course Guide PDF

What is this course about?

The Certificate III in Cleaning Operations reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

Who should do it?

This qualification is suitable for anyone currently working in cleaning operations.

Are there any entry requirements?

All participants must have a Unique Student Identifier (USI). To obtain yours, go to and follow the prompts to create your USI.

How is it delivered?

Blended Delivery. A mix of both online and face to face learning.

Where is it?

At an BOT office or venue chosen by BOT.

What do I get from it?

Upon successful completion participants receive a Certificate for CPP30316 – Certificate III in Cleaning Operations issued by Best Option Training

To achieve this qualification, the candidate must demonstrate competency in:

14 units of competency made up of:

  • 5 core units
  • 9 elective units.

The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:

  • all 9 units may be chosen from the elective units listed below
  • up to 3 units may be chosen from other Certificate III or Certificate IV qualifications in CPP or another current Training Package or accredited course, provided they do not duplicate the outcome of another unit chosen for the qualification.
Core units  
CPPCLO3003Clean using safe work practices
CPPCLO3005Confirm and apply privacy and security requirements for cleaning work
CPPCLO3019Remove waste and recyclable materials
CPPCLO3035Maintain cleaning storage areas
CPPCMN3006Provide effective client service
Elective units 
CPPCLO3001Maintain hard floor surfaces
CPPCLO3002Restore hard floor surfaces
CPPCLO3004Maintain carpeted floors
CPPCLO3006Clean carpets
CPPCLO3007Remove carpet stains
CPPCLO3008Mitigate carpet water damage
CPPCLO3009Clean glass surfaces
CPPCLO3010Apply odour control to carpets
CPPCLO3011Clean using environmentally sustainable work practices
CPPCLO3012Repair and reinstall carpets
CPPCLO3013Clean window coverings
CPPCLO3014Maintain clean-room environments
CPPCLO3015Treat complex carpet stains
CPPCLO3016Apply topical treatments to carpets
CPPCLO3017Clean wet areas
CPPCLO3018Clean and maintain furniture and fittings
CPPCLO3020Pressure wash and clean surfaces
CPPCLO3021Clean industrial machinery
CPPCLO3024Clean fabric upholstery
CPPCLO3029Inspect sites prior to carpet cleaning
CPPCLO3030Develop a plan to mitigate water damage and restore carpets
CPPCLO3036Clean at heights
CPPCLO3037Clean external surfaces
CPPCLO3038Clean food-handling areas
CPPCLO3040Clean ceiling surfaces and fittings
CPPCLO3043Clean using microfibre and chemical-free techniques
CPPCLO3044Prepare rooms for guests and residents
CPPCLO3045Clean high-touch surfaces
CPPCMN3004Respond to enquiries and complaints
CPPCMN3007Support leadership in the workplace
HLTINF001Comply with infection prevention and control policies and procedures
No event found!

What do I need to bring?

  • 100 points of identification
  • A pen
  • Closed footwear
  • High visibility shirt or vest
  • Students are required to have access to the internet and a computer with a webcam.


Apply Now

Contact Best Option Training to learn more.