Project Description

Apply knowledge, practical skills and experience in leadership and management.

Download Course Guide PDF

What is this course about?

BSB51918- Diploma of Leadership and Management reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Who should do it?

This qualification is suitable for anyone currently working in or interested in working in a management role.

How will undertaking this course benefit you?

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Participants resources that are required 

All participants of Best Option Training are required to complete and Language, Literacy and Numeracy test to the level of the qualification.

All participants will need basic computer skills and access to wifi and a laptop or computer with a web camera, as all assessments are completed online.

Are there any entry requirements?

All participants must have a Unique Student Identifier (USI). To obtain yours, go to and follow the prompts to create your USI.

How is it delivered?

Blended Delivery


Where is it?

Best Option Training purpose-built Education Centre in Villawood or you’re workplace

What do I get from it?

Upon successful completion participants receive BSB51918- Diploma of Leadership and Management issued by Best Option Training RTO Code 41246

To achieve this qualification, the candidate must demonstrate competency in:

Total number of units = 12

  • 4 core units plus
  • 8 elective units, of which:
    • 4 elective units must be selected from Group A
      up to 4 may be additional units from Group A or Group B
      if not listed below, up to 2 electives may be from Diploma or above in the Business Services Training Package
      if not listed below, 1 elective unit may be from any currently endorsed Training Package or accredited course at Diploma level.
      Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core units 
BSBLDR502Lead and manage effective workplace relationships
BSBLDR511Develop and use emotional intelligence
BSBMGT517Manage operational plan
BSBWOR502Lead and manage team effectiveness
Elective Units 
Group A  
BSBCUS501Manage quality customer service
BSBFIM501Manage budgets and financial plans
BSBHRM405Support the recruitment, selection and induction of staff
BSBINN502Build and sustain an innovative work environment
BSBIPR501Manage intellectual property to protect and grow business
BSBLDR504Implement diversity in the workplace
BSBLDR513Communicate with influence
BSBMGT502Manage people performance
BSBMGT516Facilitate continuous improvement
BSBMGT518Develop organisation policy
BSBMGT519Incorporate digital solutions into plans and practices
BSBMGT520Plan and manage the flexible workforce
BSBPMG522Undertake project work
BSBRSK501Manage risk
BSBWHS521Ensure a safe workplace for a work area
BSBWOR501Manage personal work priorities and professional development
Group B 
BSBADM502Manage meetings
BSBCOM503Develop processes for the management of breaches in compliance requirements
BSBFRA502Manage a franchise operation
BSBHRM511Manage expatriate staff
BSBHRM512Develop and manage performance-management processes
BSBHRM513Manage workforce planning
BSBINM501Manage an information or knowledge management system
BSBINN501Establish systems that support innovation
BSBLED501Develop a workplace learning environment
BSBMGT521Plan, implement and review a quality assurance program
BSBMKG507Interpret market trends and developments
BSBMKG512Forecast international market and business needs
BSBREL502Build international business networks
BSBSLS501Develop a sales plan
BSBSLS502Lead and manage a sales team
BSBSUS501Develop workplace policy and procedures for sustainability
BSBWRK520Manage employee relations
BSBXCM501Lead communication in the workplace
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What do I need to bring?


Apply Now

Contact Best Option Training to learn more.